Customers Services Portal
The
Customers Services Portal enables users to submit inquiries, requests,
notifications, complaints, and suggestions related to the NRRC's
regulatory activities and track their requests until the desired service
is obtained.
Portal Services:
Inquiries
Users can submit inquiries related to the tasks and responsibilities of
the NRRC, including:
- Inquiries about
licensing of radiological facilities and practices
- Inquiries about
inspections of radiological facilities and practices
- Technical
inquiries about the security and safety of radiological practices
- Inquiries about
licensing for the import, export, transport, and possession of radioactive
sources
- Inquiries
regarding the registration of nuclear and radiological information in the
National Nuclear Records Platform
- Inquiries about
accounting and monitoring of nuclear materials and nuclear-related items
- Inquiries about
radiation protection officers
- Inquiries about
radiation doses for workers and the work environment
- Inquiries about
fees for licenses issued by the NRRC
- General
inquiries
Notifications
This service allows users to submit notifications related to the NRRC's tasks
and responsibilities, including:
- Notifications
of radiological incidents
- Notifications
of violations
- General
notifications
Complaints and
Suggestions
This service allows users to submit suggestions, feedback, and complaints
related to the services provided by the NRRC, including:
- Complaints and
suggestions related to licensing services
- Complaints and
suggestions related to radiation protection officer services
- General
complaints and suggestions
Data Requests
This service enables users to request data sharing with relevant authorities or
individuals.
Service Requirements:
- Access the
Beneficiary Services Portal via the link: https://nrrc.gov.sa/crm
- Log in through
the National Unified Access system
- Select the
desired service
- Complete the
form and attach the required documents
- Confirm the
accuracy of the data
- Submit the
request
